Last updated: November 2026
Delivery attempts are made during standard working hours, 09:00 AM to 07:00 PM. Up to two delivery attempts will be made before a parcel is returned to origin or held at the nearest hub for collection.
Himalaya Courier Service strictly prohibits the shipment of contraband, hazardous materials, currency, live animals and illegal substances. Any shipment found to contain prohibited items may be seized and reported to the relevant authorities.
A maximum compensation cap applies to lost or damaged standard goods that are not covered by declared-value insurance. Customers seeking higher protection for valuable shipments should purchase a declared-value insurance add-on at the time of booking.
The consignor is responsible for providing correct recipient details, phone numbers and PIN codes. Return-to-Origin (RTO) charges apply where the destination address provided is invalid or undeliverable.
Himalaya Courier Service is not liable for delivery delays caused by natural disasters, adverse weather conditions, strikes, road blockades, or government restrictions beyond our reasonable control.
We may update these terms from time to time to reflect changes in our operations or applicable regulations. Continued use of our services after an update constitutes acceptance of the revised terms.
Questions about these terms? Contact our support team.
